--- title: "Cloudblast - Help" description: "Get help and support for your CloudBlast cloud hosting. FAQs, tutorials, and direct contact with our team." url: "https://cloudblast.io/help" language: "en-US" --- We’re here to help # Help Center We are glad having you here looking for the answer. As our team hardly working on the products, feel free to ask questions. ## Find below what you might need. For anything else not mentioned here, please contact us, our team is available 24/7. [Open a ticket Open a ticket for technical and service related enquiries.](https://console.cloudblast.io/tickets) [**Tickets**online 24/7](https://console.cloudblast.io/tickets) [Open a ticket](https://console.cloudblast.io/tickets) [Contacts Contact us for general, legal and business related enquiries.](https://console.cloudblast.io/) [**Contacts**online 24/7](https://console.cloudblast.io/) [Open a ticket](https://cloudblast.io/help#) [Resources Tutorials and Knowledge bases](https://cloudblast.io/blog) [**Resources**News & Tutorials](https://cloudblast.io/blog) [Resources](https://cloudblast.io/help#) [API We are currently working on our API’s, will be available as soon as possible.](https://cloudblast.io/api) [**API Docs**Technical Documentation](https://cloudblast.io/api) [Documentation](https://cloudblast.io/help#) [About Us Find more about our passionate team and datacenters.](https://cloudblast.io/about) [**Resources**News & Tutorials](https://cloudblast.io/about) [About Us](https://cloudblast.io/help#) ### Features Request Find here the planned updates and a the community requests of features that might be implemented. **Features Request**Planned features [Features Request](https://cloudblast.canny.io/) ## Frequently asked questions Helping You Understand: Comprehensive Answers to Your Questions Still have a question? [Contact us](https://console.cloudblast.io/) - [Billing](https://cloudblast.io/help#) - [Computing](https://cloudblast.io/help#) We accept credit cards through Stripe (Visa, MasterCard, American Express), AliPay and Cryptocurrencies. Hourly billing is calculated based on the amount of time your cloud resources are in use. Charges are typically rounded to the nearest hour, with partial hours billed as a full hour. This method ensures you only pay for the resources you use, providing flexibility and cost-effectiveness. We do not have minimum monthly spending amounts, but we do pre-auth a minimum amount just for the first server deployed as verification. You can view your detailed usage and billing information through our online console portal. This platform provides real-time data on your resource utilization, billing history, and current charges, ensuring complete transparency. You can scale your cloud resources up or down directly from the CloudBlast console to match your current needs. In case of a payment failure, we provide a grace period to update your payment information. During this period, your services will continue uninterrupted. If the issue is not resolved within this period, services may be temporarily suspended until payment is received. If you believe there is an error in your billing, please contact our billing department immediately. For customers committing to long-term usage or big orders, we offer customized billing arrangements and potential discounts. These arrangements are tailored to meet specific needs and usage patterns, providing cost savings for sustained, high-volume use. VPS hosting provides more control than shared hosting. It's more scalable and reliable than shared hosting, offering better performance and security. Consider your requirements for processing power, memory, storage, and bandwidth. Also, think about your future growth needs. Our customer support can help you select the plan that best fits your current and anticipated needs. We offer a variety of operating systems, including various distributions of Linux (such as Ubuntu, CentOS, and Debian) and Windows Server versions. Our VPS hosting includes robust security measures such as firewalls, security monitoring, and regular security patches. Additionally, you have the ability to implement your own security measures at the OS level. You can manage your VPS through a control panel that provides a user-friendly interface for common tasks. For more advanced management, you have full root access to directly manage the server via SSH. We offer 24/7 support for all VPS hosting clients. Our team can assist with server setup, management, and troubleshooting. While you have considerable freedom to use your VPS as you see fit, we prohibit illegal activities, spamming, and activities that violate our acceptable use policy. Yes, you can host multiple websites on your VPS. Each VPS allows for full isolation, meaning you can run multiple websites with their own settings, databases, and email services. BLOG ## Our latest blog and articles [See all articles](https://cloudblast.io/blog)