Terms of Service

Introduction

Last updated: August 23, 2026

These Terms of Service (the “Terms”) govern your access to and use of the CloudBlast website at cloudblast.io (the “Website”) and the cloud hosting services we provide, including virtual machines, related infrastructure, the CloudBlast console, and any APIs or tools we make available (the “Services”).

In these Terms, “we”, “us” and “our” means CloudBlast LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.

These Terms are the contract for both the Website and the Services. There is no separate terms and conditions document. Our Privacy Policy also applies.

Use of the Website includes accessing, browsing, or registering. Use of the Services includes creating an account, adding credit, deploying or managing virtual machines, and using the console, API, or related features.

If you use any part of the Website or the Services, that use is your acceptance of these Terms, from the date you first access them. If you do not agree, you must stop using the Website and the Services straight away.

The Services

We provide virtual private servers and related cloud hosting. The Services are prepaid. Adding funds buys account credit, not a guaranteed right to a specific plan, location, configuration, or quantity at a specific time.

We do not guarantee that a particular plan, location, or configuration will be in stock. Capacity can be limited, sold out, or withdrawn without notice.

If the Services you want are out of stock, that is not a failure to deliver and it is not grounds for a refund. Your unused credit stays on your CloudBlast account. You may wait until stock returns, or use the credit on other available Services.

You are responsible for what you run on the Services, including software, content, traffic, backups, security, and compliance with law and these Terms.

Your use of the Website

You shall not use the Website for, or send to the Website, anything which, in any way:

5.1. is not in our best interests;

5.2. involves your use of any viruses, Trojans, worms, logic bombs, or other material which is malicious or technologically harmful or is intended to damage or interfere with the Website or any other system or information;

5.3. is infringing of any intellectual property rights or rights of privacy or confidentiality of us or any third party;

5.4. is fraudulent, criminal, or not lawful, or which is in breach of any applicable law, statute, regulation, or bye-law;

5.5. is misrepresentative or impersonates another person or organization;

5.6. is defamatory, racist, sexist, defamatory, discriminatory, offensive, threatening, hateful, pornographic, indecent, obscene, malicious, abusive, political, or untrue, or selling of prohibited materials i.e. drugs, weapons, fraudulent documents, or counterfeit money;

5.7. is not accurate or outdated; or

5.8. is contrary to these Terms or the Privacy Policy.

If you submit or send to the Website any information or material, that information or material shall be considered non-confidential and non-proprietary. You hereby grant to us a worldwide, royalty-free, irrevocable, assignable, sub-licensable license to use that information or material for the purposes of the Website or our general business purposes. You hereby waive your moral rights in respect of such information or material, such that we do not need to identify you as the author of that information or material and we may amend or modify it as we consider, in our absolute discretion, to be appropriate.

We have the right to disclose your identity to any third party that claims that any content posted or submitted by you in relation to the Website infringes their intellectual property rights or their right to privacy or confidentiality.

You shall comply at all times with our instructions for use of the Website.

You shall fully and promptly indemnify us against all damages, claims, demands, losses, proceedings, liabilities, charges, costs, and expenses suffered or incurred by us due (directly or indirectly) to your failure to comply with any provision of these Terms.

Availability, accuracy, and security of the Website

The Website is made available free of charge. The Services are paid, prepaid services as described in these Terms.

The content on the Website (including, but not limited to, the content of the Announcement, Blogs, Knowledge Base, and Service Status sections of the Website) is provided for general information only and is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.

From time to time, we may carry out maintenance or repairs to the Website, or update the Website with new functionality.

We will use our reasonable endeavors to make the Website available 24 hours a day. Subject to paragraph 19 below, we shall not have any liability if the Website is unavailable for any period or at any time.

Due to the nature of the Internet, we cannot guarantee that the Website will always be available or that your access to the Website will be uninterrupted, timely, or error-free. We do not guarantee that the Website will be secure or free from bugs or viruses.

We may suspend or withdraw from any user access to the Website for any reason, temporarily or permanently, at any time without notice, and you shall not circumvent, or attempt to circumvent, any such action.

We may impose restrictions for any reason on access to the Website at any time without notice, and you shall not circumvent, or attempt to circumvent, any such action.

It is your responsibility to ensure that any hardware, software, or any equipment that you use is compatible with the Website, and, subject to paragraph 19 below, we shall not have any liability for any damage caused to, or viruses or other information which may affect, any such hardware, software, or equipment due to your access to the Website. You should use your own virus protection software.

Subject to paragraph 19 below, we shall not have any liability for the actions of third parties.

Service Level Agreement (SLA)

CloudBlast commits to delivering a minimum of 99.5% uptime per calendar month, excluding scheduled maintenance and circumstances beyond our control, such as force majeure events. In the event that the uptime falls below this threshold, clients may be eligible for a service credit, calculated as a percentage of the monthly fee, based on the duration of the downtime.

To claim a service credit, clients must submit a request within 10 days of the incident. The maximum service credit shall not exceed 50% of the monthly fee for the affected service. This SLA does not apply to performance issues caused by factors outside of cloudblast reasonable control, including but not limited to client-side issues, third-party software, or network congestion outside of the provider's network.

Liability

We accept liability for:

19.1. death or personal injury caused by our negligence;

19.2. our fraudulent misrepresentation; and

19.3. any other liability that we cannot exclude or limit at law.

Subject to paragraph 19 above, and to the extent permitted by law:

20.1. our maximum liability (whether in tort, contract, misrepresentation, negligence, restitution, or under any other legal head of liability) in relation to your use of or inability to use, or delay in use of, or reliance on any content on, the Website or any material in it or accessible from it or from any action or decision taken as a result of using the Website or any such material, shall be €50; and

20.2. we shall not have any liability (whether in tort, contract, misrepresentation, negligence, restitution, or under any other legal head of liability):

20.2.1. in relation to your use or inability to use of, or delay in use of, or reliance on any content displayed on, the Website or any material in it or accessible from it; or

20.2.2. arising from any action or decision taken as a result of using the Website or any such material;

for any: (i) indirect or consequential losses, damages, costs, or expenses; (ii) loss of actual or anticipated profits; (iii) loss of contracts; (iv) loss of use of money; (v) loss of anticipated savings; (vi) loss of revenue; (vii) loss of goodwill; (viii) loss of reputation; (ix) loss of business; (x) ex gratia payments; (xi) loss of operation time; (xii) loss of opportunity; (xiii) loss caused by the diminution in value of any asset; or (xiv) loss of, damage to, or corruption of, data; whether or not such losses were reasonably foreseeable or we had been advised of the possibility of such losses being incurred. For the avoidance of doubt, (ii) to (xiv) (inclusive) of this paragraph 20.2 apply whether such losses are direct, indirect, consequential, or otherwise.

For the Services, the service credits described in the Service Level Agreement are your sole remedy for downtime or unavailability of a provisioned service. Those credits are account credit, not a cash refund. We have no liability to refund account credit, or to provision a virtual machine, because a plan, location, or configuration is out of stock.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Website, the Services, or any content on the Website, whether express or implied. We do not warrant that a particular plan, location, or configuration will be available at any time.

Intellectual Property

We are the owner or licensee of all intellectual property rights in the Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

All names, logos, and related names, design marks, and slogan used by us are trade marks or service marks of us or our licensees.

Unless otherwise stated, the copyright, database rights, and any other rights (including, but not limited to, intellectual property rights) in all information, data, text, photographs, images, graphics, and materials (together “Materials”) on the Website, and the design, layout, “look and feel” and appearance of the Website is owned by us or licensed to us by third parties. You are permitted to use and download Materials or extracts from the Website to a local hard disk and print copies, subject to all of the following:

24.1. your use of the Website and any Materials is for your internal, personal, private use only;

24.2. except to the extent provided by law, you must not use, copy, reproduce, republish, post, broadcast, or transmit any part of the Website or any Materials for any other purpose without our express prior written consent. This includes (but is not limited to) not reproducing or storing any part of the Website or any Materials in any other website or in any public or private electronic retrieval system or service;

24.3. you must not modify the paper or digital copies of any materials you have printed off or downloaded from the Website in any way, and you must not use any illustrations, photographs, videos, or audio sequences or any graphics separately from any accompanying text;

24.4. except as we expressly permit, you must not in any way modify any Materials on the Website;

24.5. our copyright notice (e.g. Cloudblast, All rights reserved.) or, where indicated, the notice of our licensors, must appear in all electronic or hard copies of any Materials or extracts from the Website;

24.6. when you lawfully or with our consent copy, reproduce, republish, post, broadcast, transmit, print, or quote from any of the Website or any Materials, you must do so fairly and give due accreditation to us, our suppliers, and the Website. You shall also do so in accordance with any restrictions which we stipulate on the Website;

24.7. if you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made; and

24.8. any rights not expressly granted in these Terms or otherwise by us are reserved.

Your account and login details

You may need to use a username and password to access restricted sections of the Website and the Services. To register, you may need to provide us with your name, email address, phone number, and your chosen username and password. See our Privacy Policy for more details.

When you choose a username, password, or any other information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You should not choose a password that can be guessed easily.

If you think you may have lost your password or allowed a third party to see it, you must let us know straight away.

You shall be responsible for all use of the Website and the Services made under your login details.

We may require that you change your password from time to time.

We may disable any login details at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms.

Prohibited Activities/Acceptable Use Policy

The following activities are strictly prohibited on CloudBlast and may result in the immediate termination of your services:

- Carrying out (D)DoS attacks

- Hosting and/or facilitating of botnet command & control servers

- Spoofing of IP addresses

- Port scanning (includes zmap)

- Sending of unsolicited emails or distributing malware

- Hosting and/or facilitating of phishing websites

- Any child porn/pedophilia related content

If you believe that someone is violating this policy, please report the violation to CloudBlast's support team by using one of the contacts available at the contact page. We take all reports seriously and will investigate promptly.

Resources Usage Policy

In order to ensure optimal performance and reliability for all our users, we monitor the usage of system resources such as CPU and network bandwidth. If we observe consistent and excessive utilization of these resources over an extended period, which may impact the performance or stability of our services, we reserve the right to implement throttling measures or impose limits on your account.

These actions are necessary to maintain a fair and balanced service environment for all customers.

Third-party websites

We have no control over the content of any website to which a link from the Website exists (unless we are the provider or operator of those linked websites). Subject to paragraph 19 above, we shall have no liability for the content of those linked websites. Those websites are provided “as is” with no express or implied warranty for their content. By providing a link to those websites, we do not provide any endorsement or recommendation of those websites, their content, or their operators or owners.

Unless we provide our written consent for you to do so, you shall not frame the Website onto your own or another person’s website.

We hereby grant you a royalty-free, non-exclusive, revocable license to provide a link from your website to the homepage of the Website; however, you must do so in a legal and fair way without damaging our reputation or taking advantage of it, and:

34.1. you shall not establish a link to the Website on any website that is not owned by you;

34.2. you shall not say anything that is false, misleading, derogatory, or offensive about us or our services;

34.3. you shall not make any warranties or representation about us or our services without our prior written consent;

34.4. you shall not say or suggest that we have endorsed your website or are associated with it without our prior written consent; and

34.5. you may not charge any fee to any third party in order to use such a link or to otherwise access the Website, and if you act in breach of this paragraph 34.5, you agree that any such fee that you have received shall become immediately payable by you back to such third party.

We reserve the right to withdraw this linking permission without notice.

Changes to the Website, the Services, and these Terms

We may change or update the Website, the Services, and their content at any time without notice to you. Any content on the Website may be out of date at any given time, and we are not under any obligation to update that content.

We may change these Terms at any time without notice to you. If we do, we will post the updated Terms on the Website. It is your responsibility to check the Website from time to time for changes. Once updated Terms are posted, your continued use of the Website or the Services is your acceptance of those updated Terms.

General

If any provision of these Terms shall be determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any jurisdiction, then, to the extent that provision is illegal, invalid, or otherwise unenforceable, it shall be severed and deleted, and the remaining provisions of these Terms shall survive, remain in full force and effect, and continue to be binding and enforceable.

These Terms and your use of the Website and the Services (including all non-contractual disputes arising out of or in connection with them) shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law rules. Any dispute or claim arising out of or in connection with these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the state or federal courts located in Sheridan County, Wyoming, except where, by law, such dispute or claim must be brought in the jurisdiction in which you are domiciled, or where the relevant law contains mandatory provisions that override such exclusive jurisdiction.

Service Delivery

When a plan and location are in stock, virtual machines are usually provisioned automatically after we receive payment or deduct account credit. We will notify you of relevant setup information.

Any order may be placed in a pending state for fraud review. That can delay or prevent provisioning. A pending or delayed order is not grounds for a refund. Credit remains on the account.

If a plan, location, or configuration is out of stock, we will not provision that virtual machine until stock returns. You are not entitled to a substitute, a delivery date, or a refund. Your credit stays on the account for use when stock returns, or on other available Services.

Refund Policy

All payments, deposits, and account credit are non-refundable. CloudBlast is a prepaid credit service. When you add funds, you are buying account balance. You are not buying a guaranteed right to a specific plan, location, or configuration at a specific time.

We do not refund for any of the following:

- change of mind, unused credit, or no longer wanting the Services

- a plan, location, or configuration that is out of stock, sold out, capacity limited, or otherwise unavailable

- waiting for stock to return

- provisioning delays, including fraud review or pending orders

- cryptocurrency or any other non-card payment method

- hourly, monthly, or other usage charges once they are incurred

- promotional credit

If something is out of stock, your credit stays on your CloudBlast account until you use it. Stock often returns. You may wait, or spend the credit on other available Services. Out of stock is not a billing error and is not grounds for a refund, chargeback, or payment dispute.

The only refund we may issue is for a clear billing error on our side, for example a duplicate charge. We decide that at our sole discretion. Service credits under the SLA are account credit, not cash, and they are not a refund of unused balance.

If an account or server is suspended or terminated for abuse or a violation of the acceptable use policy, any remaining balance is non-refundable. We decide what constitutes abuse or a policy violation.

Opening a chargeback or payment dispute other than for a billing error on our side is a breach of these Terms. We may suspend the account and recover the disputed amount, plus related fees, from remaining credit.

By adding credit or paying for the Services, you agree to this refund policy.